Connection
Make sure your iPhone can reach the SmartGrill server configured in the app. If the server is on your local network, confirm that your iPhone is connected to the same network and that Local Network access is enabled for SmartGrill.
How can we help?
Having trouble connecting, reading a probe or starting a grilling session? Start with the tips below or send us an email.
Temperature probes
If a probe shows as disconnected, check that it is firmly connected to your thermometer. Temperature information becomes available automatically when the SmartGrill server reports the probe.
Live Activities
Live Activities start with an active grilling session. Check that Live Activities are allowed for SmartGrill in iOS settings if they do not appear on your Lock Screen or Dynamic Island.
Notifications
For temperature alerts, allow notifications for SmartGrill in iOS settings and make sure the notification functionality of your SmartGrill setup is available.
Still need help?
Email hello@smartgrill.app. Please include your iPhone model, iOS version, SmartGrill app version and a short description of the issue. Do not include passwords, access tokens or other secrets.
Email SmartGrill Support